Miljan Paul V. Opeda
StudentAspiring Software Engineer with Strong Problem-Solving and Customer Service Skills
Muntinlupa, Metro Manila · FEU Alabang
Personal Information
Short Biography
I am a 4th-year Computer Science student specializing in Software Engineering. With strong skills in problem-solving, critical thinking, and adaptability, I bring a solid technical foundation to every project. My background includes effective time management, leadership abilities, and a commitment to teamwork. I also have valuable customer service experience, where I focused on ensuring customer satisfaction by resolving phone, connection, and billing issues and introducing customers to relevant promotions. This role developed my communication skills and customer-focused approach, which I’m eager to apply in a technical setting. Looking to gain hands-on experience, I am excited to contribute all my skills and continue developing them.
🛠️ Skills
Team Collaboration
Master (95%)
Adaptability
Expert (90%)
Problem-Solving
Expert (85%)
Sales
Competent (70%)
Customer Service
Master (100%)
🎓 Educational Qualification
Tertiary · Apr 2022 - Present
Bachelor of Science in Computer Science Major in Software Engineering
FEU Alabang
Tertiary · Aug 2018 - Mar 2020
Bachelor of Science in Computer Science Major in Software Engineering
FEU Alabang
👔 Work Experience
Full-time • Jun 2021 - Nov 2021 (5 months)
CSR at Concentrix
Sales
📜 Licenses and Certifications
CCNAv7: Introduction to Networking
Issued by Cisco Networking Academy on August 16, 2023
View Credential👥 Organizations and Memberships
Apex Tamaraws
Director for Membership · June 06, 2023 - July 25, 2024
FEU Alabang FEUTURE ACTS - PHENOM Dance Crew
Senior Member · July 10, 2022 - Present
FEU Alabang Junior Philippine Computer Society
Member · June 15, 2022 - July 12, 2023
FEU Alabang Association of Computing Machinery (ACM)
Member · September 10, 2021 - Present