Short Biography

Nite is an experienced Tech Support Lead and IT professional with over 20 years of hands-on expertise in software development, technical support, systems administration, and IT education. He currently leads support operations at EG Software, where he introduced agile practices, Kanban-based ticket tracking, and PowerApps reporting solutions to enhance service delivery. His background spans corporate, government, and academic environments—including roles at Accenture, DepEd, JICA, and TESDA—where he has consistently delivered system innovations, trained professionals, and built scalable IT solutions. With a strong foundation in software development, project management, and teaching, he combines deep technical knowledge with leadership and training excellence to deliver impactful, client-centered solutions.