Personal Information
Short Biography
I’m Abram Sebastian Z. Caluag, a student from FEU Diliman specializing in Operations and Service Management. I have a strong foundation in Customer Relationship Management (CRM), Process Improvement, Risk Management, Data Analytics, Operations Management, and Project Management. I’m passionate about creating efficient, data-driven solutions to enhance service quality and operational performance.
🛠️ Skills
Customer Relationship Management (CRM)
Expert (86%)
Process Improvement
Expert (83%)
Risk Management
Expert (85%)
Data Analytics
Advanced (80%)
Operations Management
Expert (85%)
🎓 Educational Qualification
Primary · Aug 2022 - Present
FEU Diliman - Far Eastern University - Diliman
👔 Work Experience
Internship • Aug 2025 - Present (8 months)
Supervisor Assistant at Loft Spaces
Operations
Part-time • Mar 2013 - Present (13 years and 1 month)
Operations at RM Caluag Enterprises
📜 Licenses and Certifications
Certified Lean Six sigma Yellow Belt
Issued by Prof. Dr. Marcelo Machalado Fernandes on April 27, 2025
Certified Supply Chain Associate
Issued by East West International Educational Specialists on August 12, 2024
Risk Management Associate
Issued by East West International Educational Specialists on August 12, 2024
👨🏻🏫 Seminars and Trainings
Attendee
Unmasked: Insights and Conversations with Filipino Entrepreneurs and Nation Builders
Awarded by FEU Diliman Operations Management Students' Association on June 23, 2023
Attendee
Improving Business Productivity Through Six Sigma
Awarded by FEU Diliman Operations Management Students' Association on May 17, 2023