FEU Institute of Technology

Educational Innovation and Technology Hub

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Franiel Allen R. Sarto

Student

Aspiring IT Professional | Service Management and Business Analytics Student

Manila, Metro Manila · FEU Institute of Technology

Personal Information

Short Biography

I am a fourth-year student at FEU Institute of Technology, currently pursuing a Bachelor of Science in Information Technology, specializing in Service Management and Business Analytics. As a student, I have been developing my skills in IT support, networking, and system administration. My experience ranges from troubleshooting hardware and software issues to providing user support and configuring basic networks. Currently, I am focusing on my passion for IT support as I aim to grow further in the IT field, particularly in incident management, monitoring, and support, as I am drawn to the challenges of maintaining enterprise systems and ensuring reliable IT services.

🛠️ Skills

Canva

Competent (65%)

Adaptability

Beginner (60%)

Problem-Solving

Novice (50%)

Time Management

Master (100%)

IT Support and Troubleshooting

Novice (50%)

🎓 Educational Qualification

Tertiary · Aug 2019 - Present

Bachelor of Science in Information Technology

Service Management and Business Analytics · FEU Institute of Technology

Preschool · Mar 2007 - Mar 2018

Capitol Hills Christian School

📜 Licenses and Certifications

Information Technology Specialist in HTML and CSS

Issued by Certiport on July 16, 2025

PMI Project Management Ready

Issued by Certiport on March 29, 2025

CCNA: Switching, Routing, and Wireless Essentials

Issued by Cisco Networking Academy on January 03, 2024

Information Technology Specialist in Networking

Issued by Certiport on July 13, 2023

CCNA: Introduction to Networks

Issued by Cisco Networking Academy on April 16, 2023

👨🏻‍🏫 Seminars and Trainings

Attendee

National Cybersecurity Month: CyberTiwala, CyberHanda, CyberTatag

Awarded by FEU Tech Information Technology Department on November 07, 2024

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