Franiel Allen R. Sarto
StudentAspiring IT Professional | Service Management and Business Analytics Student
Manila, Metro Manila · FEU Institute of Technology
Personal Information
Short Biography
I am a fourth-year student at FEU Institute of Technology, currently pursuing a Bachelor of Science in Information Technology, specializing in Service Management and Business Analytics. As a student, I have been developing my skills in IT support, networking, and system administration. My experience ranges from troubleshooting hardware and software issues to providing user support and configuring basic networks. Currently, I am focusing on my passion for IT support as I aim to grow further in the IT field, particularly in incident management, monitoring, and support, as I am drawn to the challenges of maintaining enterprise systems and ensuring reliable IT services.
🛠️ Skills
Canva
Competent (65%)
Adaptability
Beginner (60%)
Problem-Solving
Novice (50%)
Time Management
Master (100%)
IT Support and Troubleshooting
Novice (50%)
🎓 Educational Qualification
Tertiary · Aug 2019 - Present
Bachelor of Science in Information Technology
Service Management and Business Analytics · FEU Institute of Technology
Preschool · Mar 2007 - Mar 2018
Capitol Hills Christian School
📜 Licenses and Certifications
Information Technology Specialist in HTML and CSS
Issued by Certiport on July 16, 2025
PMI Project Management Ready
Issued by Certiport on March 29, 2025
CCNA: Switching, Routing, and Wireless Essentials
Issued by Cisco Networking Academy on January 03, 2024
Information Technology Specialist in Networking
Issued by Certiport on July 13, 2023
CCNA: Introduction to Networks
Issued by Cisco Networking Academy on April 16, 2023
👨🏻🏫 Seminars and Trainings
Attendee
National Cybersecurity Month: CyberTiwala, CyberHanda, CyberTatag
Awarded by FEU Tech Information Technology Department on November 07, 2024
View Credential