Personal Information
Short Biography
Experienced Technical Support Representative with a background in AT&T Mobility Chat Support. A quick learner and strong communicator with a team-oriented mindset. Eager to contribute to company success through dedication, adaptability, and a passion for continuous learning and improvement.
🛠️ Skills
Communication
Expert (85%)
Typing
Expert (85%)
Microsoft Excel
Competent (70%)
Microsoft Word
Competent (70%)
Autodesk AutoCAD
Competent (65%)
🎓 Educational Qualification
Tertiary · Aug 2019 - Present
Bachelor of Science in Civil Engineering
Water Resources Engineering · FEU Institute of Technology
Secondary · Jun 2016 - Apr 2018
Our Lady of Perpetual Succor College
Primary · Jun 2013 - Apr 2016
Summerville Academy
👔 Work Experience
Full-time • Jun 2018 - Jun 2019 (1 year)
Advanced Technical Support at AT&T
📜 Licenses and Certifications
PICE-NMMC Building Tomorrow 5.0: Prediction Models for Spatio-Temporal Manganese Concentration in Surface Water and Soil Environment
Issued by Philippine Institute of Civil Engineers on October 13, 2024
Top 2 Advanced Technical Support Agent
Issued by Teleperformance on October 01, 2018
👥 Organizations and Memberships
FEU Tech Association of Civil Engineering Students
Member · October 01, 2024 - Present