Maui Vincy Ann Go
StudentAspiring IT Intern | BSIT Student | Service Management & Business Analytics
Makati, Metro Manila · FEU Institute of Technology
Personal Information
Short Biography
A motivated IT student with hands-on experience in data management, customer support, and business operations. Skilled in handling digital systems, analyzing data, and providing technical and customer service support in fast-paced environments. Experienced in chat-based support, transaction processing, and reporting, with a strong ability to multitask and solve problems efficiently. Passionate about leveraging technology and analytics to improve business processes and user experience.
🛠️ Skills
Customer Relationship Management (CRM)
Expert (90%)
Database Management
Competent (70%)
Basic Computer Troubleshooting Hardware and Software
Advanced (75%)
Microsoft 365
Competent (70%)
Data Management
Advanced (80%)
🎓 Educational Qualification
Tertiary · Aug 2019 - Present
Bachelor of Science in Information Technology
Service Management and Business Analytics · FEU Institute of Technology
Secondary · May 2018 - May 2019
Olivarez College - Parañaque
Secondary · Aug 2017 - Apr 2018
Philippine Cultural College
👔 Work Experience
Goldstar Express Intl.
May 2021 - Aug 2022 (1 year and 3 months)
Full-time • Jul 2022 - Aug 2022 (1 month)
Branch Manager
Full-time • May 2021 - Jun 2022 (1 year and 1 month)
Encoder
Cargo and Remittance
Full-time • Feb 2024 - Apr 2025 (1 year and 2 months)
Customer Service Representative at Concentrix
AT&T MSS (Mobility Sales and Services) Chat Account
🏆 Honors and Awards
Best Analytics Award
Issued by FEU Institute of Technology on March 23, 2026
Most Innovative Project Award
Issued by FEU Institute of Technology on March 23, 2026
📜 Licenses and Certifications
Information Technology Specialist in Cybersecurity
Issued by Certiport on March 24, 2026 - March 24, 2031
View Credential
PMI Project Management Ready™
Issued by Project Management Institute on July 16, 2025
Information Technology Specialist in Networking
Issued by Certiport on July 12, 2023
👨🏻🏫 Seminars and Trainings
Attendee
Technopreneurship 2023
Awarded by FEU Institute of Technology on June 06, 2023
Design Thinking 2023
Awarded by FEU Institute of Technology on February 28, 2023