Linkmate: An Online Communication System for Bureau of Jail Management and Penology

International Journal of Scientific & Technology Research
(2020), Vol. 9, No. 4, pp. 1338-1342
Gembert M. Mercurio
a
,
Anthony S. Serrano
a
,
King Harold B. Sabado
a
,
Juan Paulo H. Magcuyao
a
,
Job Aman N. Sagun
a
,
Heintjie N. Vicente
a
a FEU – Institute of Technology, P. Paredes St., Samplaoc, Manila, 1008, Philippines
Abstract: With the consent of Bureau of Jail Management and Penology (BJMP), this project aims to provide a more efficient method of communication between inmates and their visitors and an improved scheduling system for online visitation. The project focuses on creating an application that will allow inmates and relatives to communicate via e-mail and video call. However, inmates and relatives must agree to the policy that their conversations will be under the surveillance of BJMP for security purposes. In order to develop the system, the developers used programming languages like PHP, SQL, and Java. The development of the system was done through scrum methodology since this is the most suitable approach for the developers. After developing the system, the developers were able to see how their system functions. Data regarding the functionality, usability, reliability, performance, and security of the system was gathered using questionnaires from 50 respondents who were composed of six BJMP officers, 24 FEU Tech students, and 20 people who are related with someone inside a jail. The developers learned that the system can still be improved in terms of reliability and usability because these are the factors that gathered an average score in their tally of answers from respondents. The developers recommend to future researchers that are going to tackle this kind of research to focus more on the efficiency of the system. The developers also recommend to provide more security features to further improve the security of the project.